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Getting Started as a Buyer

Young Designer

Simplifying your life and hiring qualified teen freelancers with zimmi couldn't be easier! Just follow these simple steps:

Step 1: Search for services that match your needs

Step 2: Choose a service, and checkout using our secure order form.

Step 3: Receive your order form with any details your seller would like you to know.

Step 4: Turnaround times and service price are noted on the gigs. The funds will be deducted from your account and held by zimmi until the project is complete.

Step 5: Chat with your freelancer using the "Members Chat" (located on the bottom right corner of your screen).

 

Step 6: Receive your completed project, and review. If its not completed to your satisfaction, provide this feedback to your seller so they can make the necessary adjustments.

Step 7: zimmi admin will follow up on the order due date to confirm it was received and you are satisfied. Orders are automatically marked as complete after 7 days of delivery unless you advise otherwise in this timeframe.

Need to cancel your order? Feel fee to contact us with your concerns and someone from our team will help.

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FAQ

  • Can I pay with a credit card?
    Yes, you can pay with your credit card or various other payment methods.
  • What if I'm not happy with my delivery?
    If you are not happy with your delivery, you can always ask the seller for revisions. You can also resolve any further issues by contacting the zimmi team.
  • Can I contact the seller before I place my order?
    Of course! We actually recommend contacting your seller before placing your order so that you are both on the same page. Simply sign up, then contact the seller in the "members chat" area on zimmi. Their profile name is noted on the bottom of their service page. Please note, all members of zimmi must be approved, for the safety of our teen freelancers. So please allow 24 hours after sign up for our team to approve your membership.
  • Why hire a teen?
    Teen freelancers are talented, dedicated, and eager to assist. Each teen has been vetted by the zimmi team, so you can rest assured you're working with a young professional.
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